privacy

Lowcountry Wellness Center Privacy Policy  

Introduction

This Privacy Policy outlines Lowcountry Wellness Center (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at [Fill in applicable linkable address] (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Grounds for data collection 

At Lowcountry Wellness Center, the processing of your personal information (any data that may reasonably identify you, referred to as "Personal Information") is conducted for specific purposes. This includes:

  • Fulfilling our contractual obligations to provide you with services.
  • Protecting our legitimate business interests.
  • Complying with legal and financial regulatory obligations.

By using this website, you consent to the collection, storage, use, disclosure, and other forms of processing of your Personal Information as outlined in this Privacy Policy.

We strongly encourage you to review this Privacy Policy in detail to make informed decisions regarding the use of your personal information. If you have any questions, feel free to contact us for further clarification.

What information we collect?


Lowcountry Wellness Center collects the following types of information to provide you with the best possible care and experience:

1. Personal Information

Name, address, phone number, email address, date of birth, and other identifying details provided when you book an appointment or communicate with us.

2. Health Information

Medical history, current health conditions, treatment plans, and other information you provide during consultations or via health questionnaires.

3. Payment Information

Credit/debit card details, billing addresses, and other financial information necessary for processing payments.

4. Website Usage Information

Data collected through cookies and similar technologies, including:

IP address, browser type, and device information.

Pages viewed, time spent on the site, and referral sources.

5. Communications

Records of emails, phone calls, or messages exchanged between you and Lowcountry Wellness Center.


We only collect information that is relevant and necessary to provide our services, comply with legal requirements, and improve your overall experience. If you have questions about the data we collect, please contact us for more details.

    How do we receive information about you?

    We receive your Personal Information from various sources:
    • When you voluntarily provide us your personal details in order to register on our Site;
    • When you use or access our Site in connection with your use of our services;
    • From third party providers, services and public registers (for example, traffic analytics vendors).

    User Rights

    You may request to: 
    1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
    2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
    3. Request rectification of your personal information that is in our control.
    4. Request erasure of your personal information. 
    5. Object to the processing of personal information by us. 
    6. Request to restrict processing of your personal information by us.
    7. Lodge a complaint with a supervisory authority.

    However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

    If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
    Info@lowcountry-wellness.com .

    Retention

    We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

    We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

    Cookies

    We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

    A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

    The Site uses the following types of cookies:

    a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

    b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

    c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

    Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

    We also use a tool called “Google Analytics” to collect information What Information Do We Collect?

    Lowcountry Wellness Center collects the following types of information to provide you with the best possible care and experience:

    1. Personal Information

    Name, address, phone number, email address, date of birth, and other identifying details provided when you book an appointment or communicate with us.



    2. Health Information

    Medical history, current health conditions, treatment plans, and other information you provide during consultations or via health questionnaires.



    3. Payment Information

    Credit/debit card details, billing addresses, and other financial information necessary for processing payments.



    4. Website Usage Information

    Data collected through cookies and similar technologies, including:

    IP address, browser type, and device information.

    Pages viewed, time spent on the site, and referral sources.




    5. Communications

    Records of emails, phone calls, or messages exchanged between you and Lowcountry Wellness Center.




    We only collect information that is relevant and necessary to provide our services, comply with legal requirements, and improve your overall experience. If you have questions about the data we collect, please contact us for more details.

     your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

    Third party collection of information

    Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

    This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

    How do we safeguard your information?

    At Lowcountry Wellness Center, protecting your personal information is our top priority. We implement strict measures to ensure your data is secure and handled responsibly.

    1. Data Encryption

    All sensitive information, including personal and payment data, is encrypted during transmission using industry-standard encryption protocols (e.g., SSL/TLS).

    2. Secure Storage

    Your information is stored on secure servers with restricted access. Physical and digital safeguards are in place to prevent unauthorized access.

    3. Access Control

    Only authorized personnel with a legitimate need-to-know basis can access your information.

    Staff are trained in confidentiality and compliance with data protection laws.

    4. HIPAA Compliance

    All health-related data is handled in accordance with HIPAA regulations to ensure the confidentiality, integrity, and security of your Protected Health Information (PHI).

    5. Regular Monitoring and Updates

    We regularly monitor our systems for vulnerabilities and update our security protocols to protect against new threats.

    6. Third-Party Protections

    If third-party services are used (e.g., payment processors or cloud storage), we ensure they meet strict data protection standards and confidentiality agreements.

    While we take every precaution to safeguard your information, no system is entirely foolproof. If you suspect any unauthorized access or misuse of your information, please contact us immediately.

    Transfer of data outside the EEA 

    Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

    Marketing

    We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

    Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

    Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

    Corporate transaction

    We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

    Minors

    We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at hello@lowcountry-wellness.com.

    Updates or amendments to this Privacy Policy

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

    How to contact us

    If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at hello@lowcountry-wellness.com. 
    Please complete the details of the company

    Last Modified February 17, 2025
    Share by: